Privacy Policy for gilivoriox.sbs

How we handle your personal information responsibly and securely.

Introduction to our privacy principles

At gilivoriox.sbs, your privacy is a top priority. We collect and process your information only as needed to provide quality service and comply with Australian laws.

This policy explains what data we collect, how it is used, and how you can manage your preferences or exercise your rights.

Information we collect about you

We collect personal details you provide and technical data automatically generated when you visit our website.

Information you provide directly

  • • Name and contact details submitted via forms
  • • Enquiry details and communication history
  • • Preferences and requested services
  • • Feedback provided through surveys or contact forms
  • • Any documents you choose to upload

Automatically collected data

  • • Device type, operating system, and browser information
  • • IP address and approximate location data
  • • Pages visited and time spent on the site
  • • Cookies and similar tracking technologies
  • • Interaction logs and technical events

How your information is used

We use your information to provide services, improve site functionality, and communicate updates or responses to your enquiries.

  • • Responding to your requests or questions
  • • Improving website performance and usability
  • • Adapting our services to your needs
  • • Complying with legal and regulatory requirements
  • • Preventing misuse and ensuring security
  • • Sending important notifications or updates
  • • Analysing website usage trends

Our promise: We protect your information with appropriate security measures and never share your details without your consent, except as required by law.

When we share your information

Your information is only shared with trusted service providers or authorities when required to deliver services or meet legal obligations.

Third-party service providers

We may use secure third-party services for website hosting, analytics, and communication tools. These providers follow strict privacy standards.

Legal obligations and compliance

We comply with all applicable privacy laws and provide information to authorities only as required.

Use of anonymous statistics

We may use aggregated, non-identifiable data for reporting or analytics purposes.

Your rights under Australian law

You have rights to access, correct, delete, or limit use of your personal data. Contact us to exercise these rights or update your preferences.

  • • Request access to your personal data
  • • Ask for corrections to your details
  • • Request deletion of your data
  • • Obtain a copy in portable format
  • • Object to certain data uses
  • • Limit processing in specific cases

To exercise your rights, contact us at the details below. We will respond as soon as possible.

How we protect your data

We use technical and organisational safeguards to protect your personal data against unauthorised access, loss, or misuse.

Technical security measures

  • • Website encryption via SSL/TLS protocols
  • • Regular server and software security updates
  • • Firewall and intrusion prevention systems
  • • Secure data storage and backup solutions

Organisational safeguards

  • • Staff privacy and security training
  • • Restricted access to personal information
  • • Internal policies for data handling
  • • Routine privacy compliance audits

How long we keep your data

We retain your information only as long as necessary to provide services, meet legal obligations, or resolve disputes.

  • • Account and profile details
  • • Consultation records
  • • Correspondence history
  • • Payment and transaction records
  • • Marketing preferences and logs

You may request deletion of your data at any time.

International data transfers

If your data is transferred outside Australia, we ensure appropriate safeguards, such as secure contracts or legal mechanisms.

  • • Transfers only with adequate protection
  • • Compliance with privacy standards overseas
  • • Data minimisation for transfers
  • • User consent for cross-border transfers

Cookies and tracking technologies

We use cookies to enhance site performance and user experience. You can manage your preferences anytime.

Types of cookies used

  • • Ensure basic website functionality
  • • Improve speed and reliability
  • • Remember your preferences
  • • Enable enhanced features

Adjust or delete cookies in your browser settings.

Privacy policy updates

We may update this policy periodically. Significant changes will be communicated on our website.

  • • Website announcement
  • • Email notification (if applicable)
  • • Update in cookie banner
  • • Policy revision date displayed

Review this page regularly for updates.

Contact for privacy queries

For privacy questions or rights requests, use the contact details below.

gilivoriox

175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia

Phone: +61.7.2733.4425

Email: content@gilivoriox.sbs

Policy last updated August 31, 2025

Effective from August 31, 2025